The Little Things Count

It’s must have been a pretty light news day, because Friday the Oregonian had an editorial about TriMet’s ticket machines.

The gripes about reliability are real, but I had to laugh, because TriMet’s machines are 10 times better than Streetcar’s (we were ordering so few that we couldn’t interest a supplier with technology more modern than the Soviet Brutalist models we have on the vehicles now). Streetcar should be able to do much better when we order the next fleet for the Loop.

But at core the editorial is right, we have to do our best to make using transit easy, and ticket machines are just one of the many small barriers we need to keep working on eliminating.

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